If you have any questions feel free to email us at bossdragons@hotmail.com or contact us through our Facebook and Instagram page at boss dragons. We will answer you as soon as possible.

Payments

 

We ask a 25 % non-refundable deposit to hold an animal that is 150€ and up. For an animal that is less than 150€ we ask a 50% non-refundable deposit. We use your deposit to feed and care for your animal. The only way you can get your deposit back if there is an issue on our end. All reptiles need to be fully paid latest 2 week's before a reptile expo that we are attending that day or you can pay the other half of the animals cost at pick up point. If you want your animal shipped out, you would need to have the animal paid fully 2 week's before shipment date giving to you.

 

 

 

Term's for animal's on hold

​

Bearded dragons: We are only able to hold your bearded dragon for maximum 1 month (Europe). For other countries, please contact us.

 

Ball pythons: We can hold your snake for you, depending on the price ranging (600 € and up). Holding time can be discussed and arranged.

​

Warranty conditions

Note: All our animal's have been fully checked by our reptile vet. We have document paper's that say they are healthy and ready to go to their new forever homes.

​

By purchasing a reptile from us you are automatically agreeing to our policies.

Any animal that becomes sick within your care before 7 days or max. 7 days after import must provide proof of proper housing. Please do a lot of research on the reptiles you are interested in and contact us immediately at first sign of illness.

Must read and follow all the care and guidelines by us. So please do a lot of research on the animal's that you want to require if these are the kinds of reptiles for you. Reptiles need love and care and forever homes not temporary. Treat them with respect, love and kindness.

Reptiles that become sick require diagnosis from the Vet at buyers expenses.

Animal's that possibly arrive dead within the traveling day period must show proof with video. The reptile cost will be fully reimbursed.

No Vet bills will be reimbursed under any circumstances.
Any evidence of abuse and neglect or improper diet, improper housing and physical accidents will terminate our term's/policies. Bearded Dragons or ball pythons housed with other animals, death or injury caused by improper care and improper husbandry will terminate all our term's/policies. 

​

​

shipping overseas

We will only ship animals during appropriate temperatures and weather conditions. All of our animals are 100% guaranteed to arrive with you alive and healthy. If for any reason you are not completely satisfied with your purchase, then please contact us within the FIRST hour of delivery.

​

Our live arrival guarantee will be voided if:

​

• The customer provided the wrong shipping information.

• The customer was not present to accept the package.   

​

Animal Guarantees:

​

We guarantee the live arrival of all our animals. All animals are guaranteed to be healthy, well fed and sexed properly.

If you are not 100% satisfied with the condition of the animal please contact us ASAP !!

​

We are not responsible for any handling of the shipment by UPS or FEDEX.

​